Especificaciones de soporte
Provider-neutral SupportOS customer-support contract definitions: case, authority, operation, event, schema and feature specs extracted unchanged from ContractSpec compatibility.
@lssm-tech/lib.customer-support-specpackages/domains/customer-support/spec
Core relationshipDeclares the ContractSpec core package directly.
Inspected package consumers7 packages declare this specification in the reviewed inventory.
CONNECTED ACROSS LSSM
From this specification to the systems around it.
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6 entradas · 17 relaciones documentadas
Las flechas recorren las entradas. Intro selecciona. Alt + flechas reorganiza. F ajusta la vista; Mayús + F centra la selección. + y − amplían. Mayús + F10 abre las acciones.
Lista accesible de entradas (6)
- Fundamentos compartidos
- Productos y experiencias
- Fundamentos compartidos
- Fuentes inspeccionadas
- Servicios de infraestructura
- Especificaciones especializadas
Architecture lineage
- ContractSpec ↗Contratos especializados dentro de ContractSpecContractSpec → Support specs
The architecture specializes ContractSpec for this contract surface. Exact direct, indirect or absent package dependencies are recorded separately.
Dependencies between specifications
- ContractSpec ↗Dependencia de paquete declaradaContractSpec → Support specs
The consumer manifest declares this dependency in dependencies. Presence in a manifest is distinct from a tested runtime import or live deployment.
Connected systems and service roles
- Atención al cliente y resolución ↗Ámbito de contrato identificado en el códigoSupport specs → Customer support & resolution
Pinned package purpose and reviewed source map associate this contract surface with the target. This relationship is not a manifest dependency or proof of product runtime adoption.
- CommunicationOS ↗Ámbito de contrato identificado en el códigoSupport specs → CommunicationOS
Pinned package purpose and reviewed source map associate this contract surface with the target. This relationship is not a manifest dependency or proof of product runtime adoption.
- Patio ↗Contratos para una responsabilidad de PatioSupport specs → Patio
The contracts map to the listed responsibility within Patio’s remit.
Source and package context
- Repositorio de ContractSpec ↗Código fijado del paquete de especificaciónSupport specs → ContractSpec repository
Exact package manifest and README evidence at the retained source commit.
Groups connected through this specification
- Asistencia a empresas y propietarios ↗Contratos especializados en el contexto de este grupoCompany & owner assistance → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Inteligencia para fundadores ↗Contratos especializados en el contexto de este grupoFounder intelligence → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Decisiones y aprendizaje empresarial ↗Contratos especializados en el contexto de este grupoCompany decisions & learning → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Conocimiento especializado y comunicación ↗Contratos especializados en el contexto de este grupoExpertise & communication → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Experiencia y aprendizaje personal ↗Contratos especializados en el contexto de este grupoExperience & personal learning → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Vida comunitaria ↗Contratos especializados en el contexto de este grupoCommunity life → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Descubrimiento de producto y decisiones ↗Contratos especializados en el contexto de este grupoProduct discovery & decisions → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Comentarios y comprobación de resultados ↗Contratos especializados en el contexto de este grupoFeedback & outcome checks → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Trabajo de producto y entrega ↗Contratos especializados en el contexto de este grupoProduct work & delivery → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Comentarios del producto y aprendizaje ↗Contratos especializados en el contexto de este grupoProduct feedback & learning → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Conversaciones y correspondencia ↗Contratos especializados en el contexto de este grupoConversations & correspondence → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- OSINT e investigaciones ↗Contratos especializados en el contexto de este grupoOSINT & investigations → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Infraestructura de recopilación e investigación ↗Contratos especializados en el contexto de este grupoAcquisition & investigation infrastructure → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
- Canales e infraestructura de comunicación ↗Contratos especializados en el contexto de este grupoCommunication channels & infrastructure → Support specs
Derived through explicit member products, selected capabilities or their recorded source paths. The source edge chain preserves implemented, proposed and editorial scopes; the group link adds navigation, not runtime integration.
Packages that declare this dependency.
These package manifests explicitly name this specification. Their runtime and deployment status remain separate.
- @lssm-tech/bundle.managed-companyos ↗
packages/bundles/managed-companyosComposes the reusable CompanyOS workspace, OPA planning/booking, CommunicationOS, integration and agent/workflow hubs, governance/evidence, Special Ops, founder canary and executive cockpit, with product-scoped design and UI surfaces.
- @lssm-tech/lib.customer-support-conformance ↗
packages/domains/customer-support/customer-support-conformancePortable behavioral conformance harness for managed and self-hosted SupportOS authorities.
- @lssm-tech/module.customer-support ↗
packages/domains/customer-support/moduleReusable SupportOS inbox, AI canvas, messenger, host, and agent surfaces.
- @lssm-tech/lib.customer-support-runtime ↗
packages/domains/customer-support/runtimeProvider-neutral SupportOS case authority, SLA, autonomy, and ecosystem bridge runtime.
- @lssm-tech/lib.support-bot ↗
packages/domains/customer-support/support-botAI support bot framework with RAG and ticket management
- @lssm-tech/lib.supportos-worker-runtime ↗
packages/domains/customer-support/supportos-worker-runtimeProvider-free fenced job execution and handler composition for the SupportOS worker.
- @lssm-tech/lib.contracts-spec ↗
packages/platform/delivery/contracts-spec-compatCompatibility facade forwarding original ContractSpec contracts and registries to canonical owners.
Inspect the specification.
Canonical case, authority, operation, event and resolution contracts; sending a reply does not itself resolve a case. SupportOS is a reusable source product; providers, persistence, credentials and production/security qualification remain host-owned.
Open the package in the complete inventory ↗